The terms on which Remitz supplies its money transfer software to licensed operators.
Last updated: September 2026
Remitz is a trading name of Kreativ Web Solutions Limited, a company incorporated in England and Wales under the Companies Act 2006 with company number 12691280, whose registered office is at 151 Sheffield Road, Woodhouse Mill, Sheffield, S13 9ZB ("Remitz", "we", "us").
These terms govern your use of the remitz.co.uk website and, where you have entered into a written order form or subscription agreement with us, your use of the Remitz platform. Where a signed agreement exists between us, that agreement takes precedence over these terms to the extent of any conflict.
Remitz supplies software. We licence a white-label money transfer and remittance platform to businesses that operate money transfer services.
Remitz is not authorised or regulated by the Financial Conduct Authority. Supplying software is not a regulated activity under the Payment Services Regulations 2017. We do not provide payment services, we do not act as an agent or distributor of any payment institution, and we do not provide regulatory, legal, tax or compliance advice.
Remitz does not hold, receive or control client money at any time. Funds moved through your platform pass between your own accounts and those of the payment, banking and payout providers you contract with directly. Safeguarding obligations under the Payment Services Regulations 2017 rest with you.
Where the platform includes compliance tooling — identity verification, sanctions and PEP screening, transaction monitoring, audit logging and reporting — that tooling supports the controls you operate. It does not discharge your regulatory obligations, and configuring, supervising and evidencing those controls remains yours.
You are responsible for:
You must not use the platform for any unlawful purpose, nor to facilitate any transaction you know or suspect to be connected with money laundering, terrorist financing, sanctions evasion or fraud.
Subscription fees, setup fees and any usage charges are those set out in your order form. Published prices on this website are indicative, exclude VAT unless stated, and may change. Fees are payable in advance unless your order form says otherwise.
We aim to keep the platform available and to provide support at the level stated in your order form. Where a written service level agreement forms part of your contract, that agreement governs availability commitments and any service credits. Absent such an agreement, the platform is provided without a contractual availability commitment.
We may carry out planned maintenance, and will give reasonable notice where we can. Timescales quoted for implementation are estimates and depend on matters outside our control — in particular your authorisation being in place and your providers issuing API credentials.
Remitz and its licensors own all intellectual property rights in the platform, its software, and its documentation. You receive a non-exclusive, non-transferable right to use the platform for the term of your subscription and for your own business purposes only. You own your data and your brand assets, and grant us only the licence needed to host and operate the platform for you.
Each of us complies with applicable data protection law. In respect of personal data processed through the platform, you are the controller and Remitz is a processor acting on your documented instructions. Our Privacy Policy explains how we handle personal data collected through this website.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any liability that cannot lawfully be limited.
Subject to that, we are not liable for loss of profit, revenue, business, goodwill, anticipated savings, or for any indirect or consequential loss; nor for any regulatory action, penalty or sanction arising from your conduct of your own regulated business. Our total aggregate liability in any twelve-month period is limited to the fees you paid us in that period.
Either party may terminate in accordance with the notice provisions in the order form. We may suspend access where fees are overdue, or immediately where we reasonably believe use of the platform is unlawful. On termination you may request an export of your data within 30 days, after which we may delete it in line with our retention policy.
Material on this website, including any guides on regulatory topics, is published for general information for businesses. It is not regulatory, legal or financial advice, and nothing on this website is directed at consumers. You should consult the Financial Conduct Authority and your own professional advisers before making decisions about authorisation or compliance.
We may update these terms. The version published here is the current one, and the date at the top shows when it last changed. Where a change materially affects an existing subscriber, we will give reasonable notice.
These terms and any dispute arising out of them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction.
Questions about these terms: , or write to Kreativ Web Solutions Limited, 151 Sheffield Road, Woodhouse Mill, Sheffield, S13 9ZB.